If you cannot solve a problem yourself, please contact technical support at the appropriate location:

• Contact your financial system provider regarding problems with or questions about creating a payment file.

• For questions about which services your company can use and the authorization it has, contact customer support at your bank.

For communication problems or questions regarding network communication, File a case via: netmakerbglink.formpipe.com

Note

In order to receive support from Netmaker, a support contract must be established with Netmaker.